Last updated: 28 October 2026
Who we are and what this covers
This policy explains how Vissoo LLC ("Vissoo", "we", "us") collects and uses information about people who visit our websites, including vissoo.com, vissoo.co, vissoo.ai, vissoo.net, vissoo.uk and vissoo.co.nz (together, the "Website").
Vissoo LLC is based at 447 Broadway, 2nd Floor, New York, NY 10013, USA. For anything in this policy, contact us at contact@vissoo.com.
This policy covers the Website only. It does not cover the creative services we provide to clients or any separate Vissoo software products, which have their own terms and privacy notices.
Information we collect
Information you give us
When you fill in a form, book a call or email us, we collect what you provide. This usually includes your name, work email, company, phone number and your message.
Information collected automatically
When you visit the Website, we use cookies and similar tracking technologies, such as pixels and scripts. These work in a similar way to the Meta Pixel or Google tag and collect information about your visit, including:
- your IP address and the approximate location it suggests (city or region, not your exact address)
- your browser, device type and operating system
- the pages you view, how long you stay and how you interact with them, such as clicks and scrolls
- the website, ad or link that brought you here, including campaign tags in the link (UTM parameters)
- the date and time of each visit
- a unique identifier stored in a cookie, so we can recognise your browser when you return
We use this information to understand how visitors use the Website and which campaigns bring them here. We do not link it to the name, email or other details you give us in forms. We do not send it to advertising platforms, and we do not sell it.
Cookies
Cookies are small files stored in your browser. We use two types on the Website:
- Essential cookies keep the Website working and secure, and remember your cookie choices. They are always on.
- Analytics and marketing cookies recognise your browser across visits and help us measure which pages, campaigns and channels bring visitors. They last up to 13 months.
Where the law requires it, including in the UK and EU, we only use analytics and marketing cookies after you accept them in our cookie banner. You can change your choice at any time through the cookie settings link in the Website footer. You can also block or delete cookies in your browser settings.
How we use your information
- To run, maintain and secure the Website
- To understand how visitors use the Website and improve it
- To measure which campaigns, ads and channels bring visitors and enquiries
- To reply to your enquiries and follow up on calls you book
- To send you information about our services, where you have agreed or where the law allows. You can unsubscribe at any time.
- To meet legal obligations and protect our rights
Legal bases (UK and EU visitors)
Where UK or EU data protection law applies, we rely on:
- Consent for analytics, marketing and other non-essential cookies. You can withdraw consent at any time.
- Legitimate interests for running and securing the Website and replying to business enquiries.
- Contract where you ask us to take steps before entering into an agreement with us.
- Legal obligation where the law requires us to keep or disclose information.
Who we share information with
We do not sell your personal information. We share it only with:
- Service providers who help us run the Website and our business, including website hosting, analytics infrastructure, email and customer relationship management providers. They may use it only to provide services to us.
- Our affiliated companies and team, including our production team in India, to respond to enquiries and deliver our services.
- Authorities or advisers where the law requires it, or to protect our rights.
- A buyer or successor if our business is sold, merged or restructured.
How long we keep information
- Website visit data: up to 13 months, then deleted or anonymised
- Enquiry and contact details: for as long as we have a business relationship with you, and up to 3 years after our last contact
- Records we must keep by law: for the period the law requires
International transfers
We are based in the US and our team works from several countries. Your information may be processed outside your own country. Where UK or EU law applies, we use safeguards such as the European Commission's Standard Contractual Clauses for these transfers.
Your rights
Depending on where you live, you may have the right to:
- access the personal information we hold about you
- correct or delete it
- object to or restrict how we use it
- receive a copy in a portable format
- withdraw consent at any time, including for analytics and marketing cookies
US state residents (including California): You can ask to know, access, correct or delete your personal information. We do not sell your personal information or share it for targeted advertising. We will not treat you differently for using these rights.
To use any of these rights, email contact@vissoo.com. We will reply within the time the law requires, usually 30 to 45 days, and may need to verify your identity first.
Your choices
- Accept or decline analytics and marketing cookies in our cookie banner, and change your choice later through the cookie settings link in the Website footer.
- Block or delete cookies in your browser.
- Unsubscribe from marketing emails using the link in any email.
Children
The Website is for businesses and is not aimed at anyone under 16. We do not knowingly collect information from children.
Security
We use reasonable technical and organisational measures to protect your information. No website or system is completely secure.
Changes to this policy
We may update this policy from time to time. The "Last updated" date at the top shows when it last changed. We will highlight significant changes on the Website.
Contact us
Vissoo LLC, 447 Broadway, 2nd Floor, New York, NY 10013, USA
Email: contact@vissoo.com